We care your technology concerns and enjoy work

Paramount is committed to provide high quality professional technical support services to its customers. We offer our clients various basic and advance support packages efficiently to manage SpectraEMR at their place. You can access our support services round-the-clock that include live chat support, email support, telephonic support, or our online communities and online documentation for general queries. We offer specific support services for all our Health IT products ranging from Spectra Suite, SpectraEMR, Spectra eRx, Spectra Billing and Spectra Medical Transcription.

Our highly experienced and professional teams of experts help you quickly resolve the issues faced by you, at the same time ensuring that your business runs without any interruption.

We provide the following support services to our customers

  • System Monitoring: Monitoring of systems to make sure that all services function properly.
  • Software Updates: The software updates include many additional features and enhancements.
  • Software Upgrades: We release new versions from time to time so that our customers can take advantages of the upgrades which are vital for competing with the fast-changing and highly-competitive healthcare industry.
  • Troubleshooting: We help in solving specific problems which may occur in Spectra Suite or its products, its configuration or the network.
  • Emergency/Nonemergency: Our trained technical staff will attend & resolve the issues for emergency and nonemergency categories.